Your privacy matters to us. This page explains exactly what personal data pp vlp collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Our Privacy Commitments
Six principles that guide every data decision we make at pp vlp. These aren't just words — they're built into how the platform works.
All data transmitted between your device and pp vlp is encrypted using TLS 1.3. Your login credentials, payment details, and personal information are never sent in plain text — ever.
PP VLP does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the pp vlp ecosystem and is used only to operate the platform and process your transactions.
We only collect the data we actually need. PP VLP does not ask for information that isn't required to operate your account, process payments, or comply with legal obligations. If we don't need it, we don't collect it.
Access to player data within pp vlp is restricted on a strict need-to-know basis. Only team members who require access to perform their specific role can view your account information. All access is logged and audited.
You have the right to access, correct, or delete the personal data pp vlp holds about you. Submit a request via our support team and we will respond within 30 days. No complicated forms, no unnecessary delays.
PP VLP does not keep your data indefinitely. We retain personal data only for as long as necessary to operate your account and meet legal obligations. Once the retention period ends, your data is securely deleted.
PP VLP is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how pp vlp collects, stores, uses, and protects your personal data when you register, deposit, play games, or contact our support team. It also explains the rights you have over your own data and how to exercise them.
This policy applies to all services provided by pp vlp, including the website at https://pp-vlp.app, the pp vlp mobile application, and all associated customer support and payment services. By creating an account on pp vlp, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.
PP VLP will never use your personal data in ways that are not described in this Privacy Policy. If we need to use your data for a new purpose, we will update this policy and notify you before doing so.
PP VLP collects only the personal data that is necessary to operate your account, process your transactions, and comply with our legal obligations. The categories of data we collect are set out in the table below.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communications and support |
| Payment Data | Mobile money account number (bKash, Nagad, Rocket) | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Platform security and fraud prevention |
| Usage Data | Games played, session duration, bet history | Platform improvement and responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence | Customer service quality and dispute resolution |
PP VLP does not collect sensitive personal data such as national ID numbers, passport details, or biometric data unless specifically required for identity verification purposes and only with your explicit consent.
PP VLP collects your personal data through the following channels:
PP VLP uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to perform our contract with you, because we have a legitimate interest, or because we are required to by law.
PP VLP does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how a decision affecting your account was made, contact our support team.
PP VLP does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third parties who receive your data from pp vlp are required to handle it securely and in accordance with applicable data protection laws. PP VLP does not permit third parties to use your data for their own marketing purposes.
PP VLP processes payments exclusively through bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, your mobile money account number and transaction details are shared between pp vlp and your chosen payment provider to complete the transaction.
PP VLP does not store your full mobile money PIN or any authentication credentials used with your payment provider. Transaction records — including amounts, dates, and reference numbers — are retained by pp vlp for accounting, fraud prevention, and legal compliance purposes.
PP VLP uses cookies and similar tracking technologies to make the platform work correctly, to keep you logged in between sessions, and to understand how players use the platform so we can improve it. The types of cookies used by pp vlp are described below.
PP VLP does not use third-party advertising cookies or tracking pixels. You will not see pp vlp advertisements following you around other websites based on your activity on our platform.
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to your pp vlp account.
PP VLP takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no system is completely immune to security risks. If pp vlp becomes aware of a data breach that affects your personal data, we will notify you as quickly as possible and take immediate steps to contain and investigate the incident.
PP VLP retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods applied by pp vlp are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial regulations |
| Support communications | 2 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 13 months on a rolling basis | Platform improvement and fraud detection |
| Identity verification documents | 5 years from submission | Anti-money laundering regulations |
When the applicable retention period expires, pp vlp securely deletes or anonymises your data so that it can no longer be linked back to you.
You have the following rights over the personal data that pp vlp holds about you. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days.
PP VLP will never charge a fee for handling a data rights request unless the request is clearly unfounded or excessive. We will always verify your identity before processing any request to protect your data from unauthorised access.
PP VLP is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on pp vlp or attempt to use any of our services.
If pp vlp becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on pp vlp, please contact our support team immediately so we can investigate and take action.
PP VLP may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or in-app notification at least seven days before the changes take effect.
The "last updated" date at the top of this page always reflects when the most recent version of the pp vlp Privacy Policy was published. We recommend reviewing this page periodically to stay informed about how we handle your data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pp vlp has handled your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.
For data rights requests specifically, please include your registered mobile number and a brief description of your request in your email. This helps us locate your account and process your request as quickly as possible.